Terms and Conditions

Last updated: February 16, 2026

1. Overview

BookMobile is a booking and payment platform operated by PiGenAI LLC that connects mobile service operators with their customers. By using BookMobile ("the Service"), you agree to these Terms and Conditions.

2. Service Description

BookMobile provides operators with a personal booking page, payment processing, booking management dashboard, and automated SMS notifications. Customers can book services, make payments, and receive appointment confirmations and reminders.

3. SMS Messaging Program

By providing your phone number when making a booking through BookMobile, you agree to receive automated SMS messages including:

  • Booking confirmation messages
  • Appointment reminder messages (sent 24 hours before your appointment)

Message frequency: Approximately 2 messages per booking (1 confirmation + 1 reminder).

Message and data rates may apply. Check with your mobile carrier for details.

To opt out: Reply STOP to any message to stop receiving SMS from BookMobile. You will receive a confirmation that you have been unsubscribed.

For help: Reply HELP to any message for assistance, or contact us atlindsay.hiebert@gmail.com.

4. Operator Accounts

  • Operators must provide accurate business information when creating an account.
  • Operators are responsible for the services they offer and for fulfilling bookings.
  • Operator subscriptions are billed monthly with a 14-day free trial. See our Pricing page for current plans.
  • Operators can cancel their subscription at any time from their account settings.

5. Customer Bookings

  • Customers do not need an account to make a booking.
  • Booking availability is set by the operator and may change without notice.
  • Payments for bookings are processed securely through Stripe.
  • Cancellation policies are determined by individual operators.

6. Payments

All payment processing is handled by Stripe. BookMobile does not store credit card information. By making a payment, you agree to Stripe's terms of service. Refund requests should be directed to the service operator.

7. Acceptable Use

You agree not to:

  • Use the Service for any unlawful purpose
  • Provide false or misleading information
  • Interfere with the operation of the Service
  • Attempt to access accounts or data that do not belong to you

8. Limitation of Liability

BookMobile is a platform that connects operators with customers. We are not responsible for the quality, safety, or legality of services provided by operators. BookMobile is provided "as is" without warranties of any kind, express or implied.

9. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be posted on this page with an updated date. Continued use of the Service after changes constitutes acceptance of the new terms.

10. Contact Us

If you have questions about these Terms and Conditions, contact us at:

PiGenAI LLC
Email: lindsay.hiebert@gmail.com
5901 NW 63rd Terrace, Kansas City, MO 64151